Privacy Policy

Information We Collect

When you contact us for services, we collect basic information needed to serve you effectively. This typically includes your name, phone number, email address, property address, and details about the services you need. We may also collect payment information when you hire us for work.

If you visit our website, we may collect standard information like your IP address, browser type, and pages visited. This helps us understand how people use our site and improve the experience for everyone.

How We Use Your Information

We use your contact information to communicate with you about your landscaping project, schedule appointments, send quotes, and provide updates on work progress. We may also send occasional emails about seasonal services or special offers if you have given us permission to do so.

Your property address and project details help us plan and execute your landscaping work. We may take photos of completed projects for our portfolio and marketing materials. If you prefer we do not use photos of your property, just let us know.

Payment information is used solely to process transactions for services rendered. We use secure payment processors and do not store your full credit card details on our systems.

Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We only share your information when necessary to provide our services or when required by law.

We may share limited information with vendors who help us run our business, such as payment processors, scheduling software providers, or accounting services. These vendors are contractually required to protect your information and use it only for the specific services they provide to us.

If required by law or legal process, we may disclose your information to law enforcement or government authorities. We will only do so when legally obligated and will notify you if possible.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. This includes using secure communication channels, limiting access to personal information within our team, and working only with reputable service providers who maintain strong security practices.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You share information with us at your own risk.

Data Retention

We keep your information for as long as necessary to provide services and maintain business records. For active customers, this means we retain your information throughout our business relationship and for a reasonable period afterward in case you need follow-up service or warranty work.

After you are no longer a customer, we may retain basic records for tax and legal compliance purposes, typically for seven years. After that period, we securely delete or anonymize your personal information.

Your Rights and Choices

You have the right to access the personal information we hold about you. If any information is inaccurate or outdated, you can ask us to correct it. You can also request that we delete your information, though we may need to retain some records for legal or business purposes.

If you no longer want to receive marketing emails from us, you can unsubscribe using the link in any email or by contacting us directly. Even if you unsubscribe from marketing, we may still send you important messages about services you have purchased or scheduled.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. Cookies are small text files stored on your device that help us remember your preferences and analyze site traffic.

You can control cookies through your browser settings. Disabling cookies may limit some website functionality but will not prevent you from contacting us or using our services.

Third-Party Links

Our website may contain links to other sites, such as suppliers or industry associations. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information with them.

Children's Privacy

Our services are intended for adults who own or manage property. We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will post the updated policy on our website and update the date at the top of this page. We encourage you to review this policy periodically.